FAQ

Delivery

What size skips have wheels?

Our 3m³ skips are trailer units, and you can move them around your property; just return the skip to the delivery spot before the collection date.

Our large 6m³ and jumbo 9m³ skips are traditional skips that we place on the ground.  They cannot be moved by customers.

What makes TowBin skip hire "driveway friendly"?

• TowBin skips will not mark, gouge, or crack your driveway.

• Our delivery systems place a fraction of the loading on residential driveways that heavy trucks do.

• Our 3m³ skips roll up your driveway on rubber tyres and have a rubber jockey wheel at the front.

• Our large 6m³ and jumbo 9m³ skips have full-width timber feet, and our delivery system provides a controlled and gentle placement/retrieval of the skip without any scraping or bashing.

• We don’t need to lower heavy stabiliser feet or drag steel ground rollers over your driveway surface during delivery or collection.

• With TowBin, no steel contacts your driveway, only rubber and timber.

Can you deliver to back sections and down shared driveways?

Absolutely.  We can easily deliver skips to most rear sections and homes on shared driveways. 

Twisting or tight driveways pose no problem for us either, even for our 6m³ and 9m³ skips.  During delivery and collection we just need 5.5m of clear space in front of where you want your skip placed (8.5m total including skip length).

We don’t require large overhead clearances for delivery or placement of our skips.  Driveways with 2m overhead clearance and at least 2.6m wide (3m wide if twisting) are accessible for all our skip sizes.

Can you deliver to hill sites and difficult properties?

We deliver to some very difficult properties.

Flat or gently sloping driveways at least 2.6m wide and with 2m overhead clearance are accessible for all our skip sizes.

Moderately sloped driveways are also accessible for all our skip sizes, provided the access is a hard surface with good traction and the placement area for the skip is more or less level.

Unformed accesses, grass parking areas, or steep driveways are generally still safe for delivery of our 3m³ skips, but are often unsuitable for our larger skips unless there is a hard and flat skip placement area with additional turning room adjacent.

If you would like to confirm that we can service your difficult site, please email or text us your address and relevant access details prior to booking.  (022) 500 4900.

Can you drop a skip inside my garage or carport?

Yes.  We can place our 3m³, 6m³, and 9m³ skips inside a garage provided your door opening is at least 1.96m high and 2.6m wide.

Can you deliver a skip today?

Yes, if our website shows availability and you book before 3pm.

Do I need to be home?

No, just let us know in your booking notes where you’d like the skip dropped and make sure any access gates are left unlocked.

Size

What are your skip dimensions?
Length
Width
Height
Loading Rim Height
3m³
Trailer Skip

3.1m

2.52m

1.95m

1.35m

6m³ Skip

3.3m

2.3m

1.25m

1.25m

9m³ Skip

3.3m

2.3m

1.7m

1.25m / 1.7m

How much waste can your skips hold?

We have skips with waste capacities of 3 cubic meters, 6 cubic meters and 9 cubic meters.

For comparison; a 3m³ skip has the same capacity as 12 to 13 full-sized (240 litre) “wheelie bins”, or about 3 standard trailers.  A 9m³ skip is around 38 wheelie bins or 9 trailers.

As a rule of thumb, a 2 bedroom house clean-up will probably fit in one of our 3m³ skips provided you aren’t disposing of large furniture items.

For larger homes or for furniture disposal, the 6m³ is a better option, and if it turns out you have more waste than expected, you can instantly upgrade online to 9m³ and receive a code to unlock the dropsides that will increase your skip capacity by 50%.

Estate cleanouts and renovation projects will generally require a 9m³ skip, often more than one.

What size items will fit in a skip?

The lid opening of our 3m³ skips is 1.8m by 1m; items of up to 0.8m long can go in these skips.

The open tops of our 6m³ and 9m³ skips are approximately 3.2m by 2.2m.  Long items should go into the skip lengthways so they tip out easily.

Can you drop a skip inside my garage or carport?

Yes.  We can place our 3m³, 6m³, and 9m³ skips inside a garage; provided your door opening is at least 1.96m high and 2.6m wide.

Hiring

What is included in your rates?

Our rates include:

  • delivery,
  • skip hire for up to 7 days,
  • collection,
  • and the disposal of your waste in the skip.

(included disposal is subject to weight limit and prohibited waste exclusions)

What payment methods do you accept?

We offer payment by Visa, Mastercard, Online EFTPOS and POLi bank transfer.

Online

POLi

Can I book in advance?

You can book up to 3 months out.

We're doing a flood/fire cleanup, can you charge to my insurer?

We have a couple of options for this, check out our insurance claims page here

Are you registered as a WINZ supplier?

Yes we are. On our MSD page here you’ll find a form you can fill out and we’ll email you a WINZ quote.

Filling

What are the volume limits?

3m³ skips – Lids must close completely so the locking bar can engage for road transport.

6m³ skips – All waste must be 2cm below the rim.

9m³ skips – All waste must be 2cm below the rim.

Waste must be entirely within the skip for us to legally transport over the road.

What are the weight limits?

3m³ skips – 500kg

6m³ skips – 1000kg

9m³ skips – 1500kg

I don't know how much my rubbish weighs!!??

That’s ok, most people don’t.

Our weight limits are quite standard across the industry, and are set at a point that comfortably accommodates residential waste disposal.

On 100 domestic loads, we would expect only 3 or 4 loads to exceed the limit, and there would usually be an obvious reason for the overage.

Some tips to ensure you stay within the weight limit –

• Keep any furniture, bedding, and carpet dry.  Putting a tarpaulin over the skip before rain can prevent waterlogging.  We’ll remove, fold up, and leave your tarpaulin for you before we take your skip away.

• Put any large steel items on last.  This lets us separate the steel out before weighing-in for waste disposal.

• Make sure your helpers know not to put prohibited materials such as concrete and soil in the skip.

What cannot go in a general waste skip?

The following items cannot go into general waste skips:

  • Concrete
  • Soil
  • Rock
  • Brick
  • Fridges/freezers
  • Car tyres

Also hazardous waste including but not limited to:

  • Asbestos
  • Plant and pest sprays
  • Oil
  • LPG bottles
  • Chemicals
  • Wet paints and wood stains
  • Vehicle batteries (see other FAQ)
What cannot go in a green waste skip?
The following items cannot go into green waste skips –
  • Long flax and fibrous plant material (but see exceptions below)
  • Branches over 200mm diameter
  • Non-organic material
  • Treated wood
  • Fencing, decking, trellis, etc
  • Weedmat
  • Plant markers
  • Stumps
  • Soil
  • Rock
——- Flax and fibrous plant material can however be accepted with greenwaste in the following ways:
  • We can take 1 separate sack of fibrous material, which we will take to landfill with another load; or
  • If you cut all fibrous material down to pieces less than 200mm long it can go in with the greenwaste.

Please dispose of bulk flax and fibrous plant material over 200mm long as general waste.
What about building/demolition waste?

General building waste is fine, just no hardfill, concrete, etc. 

Note: If you can avoid mixing household rubbish in with your building waste, the landfill may be able to divert a portion of it for recycling instead of burial.

If you’re filling a 3m³ skip, please break up all long items and sheet material into pieces shorter than 1m long so they don’t block the skip when we tip it out.

6m³ and 9m³ skips just need long items placed in the skip lengthways so they slide out easily when tipping.

Can I put asbestos in a skip?

No.  For useful information on how to identify and dispose of asbestos, see here – asbestos.pdf

Can you take car batteries?

Car batteries cannot go into skips, but we will collect lead-acid car batteries if you place them in an obvious place near the skip.  We cannot take lithium car or motorcycle batteries.

We deposit all car batteries for recycling, with the proceeds going to KidsCan

Collection

How long can I keep a skip?

Up to 7 days.

I finished quicker than expected, can you collect my skip early?

We can bump your collection up to the next available slot in our pickup schedule, but please note that collections already booked for that day will take precedence.

Just send a text message to (022) 500 4900 and we’ll collect as soon as we’re able.

My place is hard to find / My parking area is obscured, etc...

No problem, just leave us a detailed note in the ‘delivery/collection instructions’ section during your booking.

Will you be bringing a heavy truck onto my property?

No, our vehicles are all utes and trailers weighing under 3.5 tonne.